Effective Date: 11 September 2026
Nav Enterprises respects your privacy and is committed to protecting the personal information you share while using our website. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, browse our products, or place an order.
1. Information We Collect
When you use our website, we may collect the following information:
- Name, mobile number, email address, and delivery address.
- Billing and shipping details.
- Order information, including purchased products and transaction details.
- Information you provide through enquiry forms, customer support, or WhatsApp.
- Website usage information, such as browser type, device details, and pages visited.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Confirm orders and communicate delivery updates.
- Respond to enquiries and customer support requests.
- Improve our products, services, and website experience.
- Prevent fraudulent transactions and maintain website security.
- Comply with applicable legal and regulatory requirements.
3. Payment Information
Payments may be processed through third-party payment service providers. Nav Enterprises does not intentionally collect or store your complete card numbers, CVV, or banking passwords on its own systems. Payment information is handled according to the applicable payment provider's privacy and security practices.
4. Sharing of Information
We may share necessary information with trusted service providers, such as delivery partners, payment processors, website hosting providers, and customer support services, solely to provide our services or fulfill legal obligations.
We do not sell your personal information to third parties.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to remember preferences, support essential website functions, understand website usage, and improve your browsing experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, complete transactions, resolve disputes, maintain business records, and meet applicable legal requirements.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also ask us about the use of your information or withdraw consent where applicable.
To submit a privacy request, contact us using the details below.
9. Children's Privacy
Our website is not intended for children under the age of 18 to place orders independently. We do not knowingly collect personal information from children for independent purchases.
10. Third-Party Links
Our website may contain links to third-party websites or services. Nav Enterprises is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updated version will be posted on this page with a revised Effective Date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Company Name: Nav Enterprises
Office Address: LP2642, Pragya Puram Colony, Lakhperabagh, Barabanki, Uttar Pradesh, India 225001
Mobile: +91 9454944692
WhatsApp: +91 9454944692